Legal
Privacy Policy
We collect personal data when you contact us, book a sailing week or use this website, and we use it to answer your questions and run your booking. Below is what we collect, why, who receives it, how long we keep it and how to use your rights under data protection law.
Who is responsible for your data
Croatia Sailing Week is responsible for the personal data collected through this website and when we answer your enquiries. You can contact us about your data at any time at info@croatiasailingweek.com.
What we collect and why
- Enquiries and booking requests: when you use the booking form or email us, we receive the contact details and trip preferences you provide. We use them to respond to your request and discuss availability.
- Form delivery: the booking form uses FormSubmit, a third-party form delivery service, to transmit your enquiry to our email inbox. The information you submit is sent through that service. Please review the service provider’s privacy information before submitting the form if you want to understand its handling of submitted data.
Our legal basis
Data protection law allows us to use personal data only where we have a legal basis. The bases we may rely on are:
- Contract: to take steps before a booking and to deliver the trip you booked.
- Legal obligation: where a law requires us to keep or share information.
- Legitimate interests: for example, answering enquiries and keeping our records accurate, where this does not override your rights.
- Consent: where we ask for it, such as for optional marketing. You can withdraw consent at any time.
How long we keep it
We keep personal data only as long as we need it for the purposes above, or as long as the law requires.
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you.
- Rectification: have inaccurate data corrected.
- Erasure: have your data deleted in certain circumstances.
- Restriction: ask us to limit how we use your data.
- Objection: object to processing based on legitimate interests, and to direct marketing at any time.
- Portability: receive data you gave us in a machine-readable format, or have it sent to another organisation.
- Withdraw consent where we rely on consent.
To use any of these rights, email info@croatiasailingweek.com. We will respond within one month, the time limit the GDPR sets, and tell you if we need longer for a complex request.
You can also complain to a data protection supervisory authority, usually in the EU country where you live or work, or where you think the problem happened. In Croatia, this is the Personal Data Protection Agency (Agencija za zaštitu osobnih podataka, AZOP).
Cookies and changes to this policy
Our cookie policy explains what this website stores on your device.
Keep reading
For any privacy question or request, email info@croatiasailingweek.com.